Privacy Policy

Last Updated: 9/11/2025

Elevated Equipment Supply (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, ElevatedEquipmentSupply.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when using our Site, including but not limited to:

Name, email address, phone number, and mailing address
Payment information such as credit card details (processed securely)
Account login details when registering for an account
Communications sent to our support team
Newsletter or marketing opt-in preferences

We may also automatically collect non-personal information such as IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use the information collected for purposes including:

Processing and fulfilling orders
Providing order status updates and customer service
Sending promotional emails and offers (if you opt in)
Improving website functionality and customer experience
Fraud prevention and security purposes
Compliance with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

We do not permanently store credit card details. Payment information is securely transmitted to our third-party payment processor (e.g., Authorize.net, Stripe, or Shopify Payments) for verification and processing.

When shopping on our Site, look for “https” in the URL — this indicates that the page is secure.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

Remember your preferences and shopping cart
Enable account login and checkout functionality
Analyze traffic and usage patterns with tools like Google Analytics
Deliver relevant advertising through trusted third-party ad networks

You can disable cookies in your browser settings, but doing so may limit site functionality.

5. Interest-Based Advertising

We may partner with advertising networks that track your online activity to deliver personalized ads. These networks may use cookies and other tracking technologies.

This data does not include personal identifiers such as name, email, or phone number.

To learn more or opt-out, visit the Digital Advertising Alliance (DAA): https://youradchoices.com.

6. SMS Messaging

If you opt in, we may send occasional text messages regarding your orders or promotions. You may unsubscribe at any time by replying STOP.

7. Security of Your Information

We use industry-standard measures, including SSL encryption, to protect your information during transmission and after receipt. While we strive to safeguard your data, no method of electronic transmission is 100% secure.

8. Do Not Track Signals

Our Site does not currently respond to browser “Do Not Track” requests. Third-party advertisers on our Site may or may not honor such requests.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Request a copy of personal information we hold about you
Request deletion of your personal information (subject to legal and business obligations)
Request disclosure of categories of personal information collected and shared

We do not sell your information.

10. California Privacy Rights (CCPA)

If you are a California resident, you are entitled to additional rights, including:

The right to request disclosure of the personal information collected, used, and shared within the past 12 months.
The right to request deletion of personal information (with certain exceptions).
The right to opt out of the sale of personal information (note: we do not sell information).
The right not to face discrimination for exercising your privacy rights.

For more information, visit the California Attorney General’s Office: https://oag.ca.gov/privacy.

11. Third-Party Services

We may use third-party companies for payment processing, shipping, analytics, and advertising. These companies have access to your information only as needed to perform their services.

12. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the “Last Updated” date revised accordingly.

We may request additional information to verify your identity when processing privacy requests.